return policy depends on whether the item was fulfilled by Amazon.com or
directly from the Webstore merchant.
If the item was fulfilled by Amazon:
Customer may return new, unopened items within 30 days of delivery for a full refund, except during the December holiday period. Items bought during the holiday period will have an extended return period; the holiday period starts on the 1st of November ends on the 31st of December. Items purchased during this period are eligible for a full refund if received by January 31st.
Items should be returned in their original product packaging. The buyer will need to pay for the return shipments; return shipping costs will be refunded if the return is a result of merchant or Amazon error.
All refunds go to the original purchaser. A full refund will be due provided the return is received within the return window.
Replacements and exchanges are not supported; customers can return their original order for a refund and create a new order for the replacement.
Items classified as hazardous materials are not returnable. Please contact the merchant for issues concerning these items.
Instructions on how to return items:
1. Visit the return center HERE to create a return merchandise authorization
2. Print the returns slip and the shipping label
3. Include the returns slip inside the box and affix the shipping label to the box
4. Ship package
You will receive email confirmation when the refund is processed
If the item was fulfilled by One Hot Mama
OHM's 30-Day No Hassle Return & Exchange Policy
You may return or exchange items within 30 days provided they have not been worn or washed, and still have all the original tags. To return or exchange your item(s), just send them to:
One Hot Mama Returns
4804 Laurel Canyon Blvd #369
Los Angeles, CA 91607
Just include a note indicating whether you'd like a refund or an exchange.