This merchant's
return policy depends on whether the item was fulfilled by Amazon.com or
directly from the Webstore merchant.
If the item was fulfilled by Amazon:
Customer may return new, unopened items within 30 days of
delivery for a full refund, except during the December holiday period. Items
bought during the holiday period will have an extended return period; the
holiday period starts on the 1st of November ends on the 31st of December. Items
purchased during this period are eligible for a full refund if received by
January 31st.
Items should be returned in their original product packaging. The buyer will
need to pay for the return shipments; return shipping costs will be refunded if
the return is a result of merchant or Amazon error.
All refunds go to the original purchaser. A full refund will be due provided the
return is received within the return window.
Replacements and exchanges are not supported; customers can return their
original order for a refund and create a new order for the replacement.
Items classified as hazardous materials are not returnable. Please contact the
merchant for issues concerning these items.
Instructions on how to return items:
1. Visit the return center HERE to create a return
merchandise authorization
2. Print the returns slip and the shipping label
3. Include the returns slip inside the box and affix the shipping label to the
box
4. Ship package
You will receive email confirmation when the refund is processed
If the item was fulfilled by One Hot Mama
OHM's 30-Day No Hassle Return & Exchange Policy
You may return or exchange items within 30 days provided they have not been worn or washed, and still have all the original tags. To return or exchange your item(s), just send them to:
One Hot Mama Returns
4804 Laurel Canyon Blvd #369
Los Angeles, CA 91607
Just include a note indicating whether you'd like a refund or an exchange.
